Mission
Providing a range of services to a range of actors for the purpose of serving one mission: Helping ensure safe, inclusive, free and open digital spaces by contributing human-rights focused perspectives, knowledge and expertise on technology’s impacts on society, rights and democracy.
My Approach
I adopt an evidence-based participatory approach that prioritises input from relevant stakeholders, including the participation of people and groups whose lives and rights are the most affected by technology. The perspectives, experiences and knowledge of these groups and individuals, combined with factual information and data are essential to understanding technology’s real-life risks and consequences and innovating for more effective solutions, tactics and tools for the protection of human rights in digital spaces.
This is particularly the case when conducting UX research to support the development of human rights-centered ICT tools and products, designing non-profit digital rights programmes and projects and conducting human rights impact assessments.
My Expertise
01.
Network Shutdowns
Intentional disruptions and throttling targeting entire networks, platforms and specific protocols (e.g. Voice Over Internet Protocol).
02.
Technology & Democracy
How technology is used to enable and undermine democratic processes and institutions (e.g. internet shutdowns during elections and online political disinformation).
03.
Content Moderation
The human rights impacts of corporate platforms’ content moderation policies and practices, with a particular focus on hate speech and the implications for freedom of expression.
04.
Privacy & Data Protection
Government and corporate surveillance in the digital age and what it entails for privacy and human rights.
05.
Algorithmic Systems
Transparency and accountability for the use of algorithmic systems affecting human rights.
06.
Vulnerable Communities
Technology’s disproportionate impacts on vulnerable communities and at-risk groups such as minorities, human rights defenders and journalists.
Services
01.
Research and Analysis
In-depth research, reports, papers and legal analysis on technology’s intersection with fundamental rights and freedoms.
02.
UX Research
Research to support the design & development of human rights-centered ICT products and services.
03.
Consultancy
Expert guidance and advice for the nonprofit and private sectors on the protection of human rights in the digital space.